All products sold are covered under the manufacturer’s warranty for a period specified in the product description.
The warranty covers manufacturing defects and ensures free repair or replacement during the warranty period.
The warranty does not cover:
Damage caused by improper use, accidents, or mishandling.
Unauthorized repairs, modifications, or tampering with the product.
Normal wear and tear due to regular use.
To claim warranty service, the original invoice or warranty card must be provided.
2. Return Policy
Products can be returned within 14 days of delivery, subject to the conditions below.
Returns are accepted only if the products meet the following criteria:
The product must be unused, in its original packaging, and in resellable condition.
All accessories, manuals, and invoices must be included with the returned product.
The following items are not eligible for return:
Used, damaged, or opened products.
Customized or special-order products.
Return shipping costs are the responsibility of the buyer unless the return is due to a product defect or shipping error.
3. Return Process
To initiate a return, contact us at info@gorsuelectronic.com with your order details and reason for the return.
Upon approval, the product must be shipped back to our specified address.
Once the returned product is received and inspected, a refund or replacement will be processed within 7 business days. Refunds will be issued via the original payment method.
4. Warranty Claims
To file a warranty claim, contact our support team at info@gorsuelectronic.com and provide proof of purchase and details of the defect.
If the product qualifies for warranty service, instructions for returning or repairing the product will be provided.
Shipping costs for warranty claims may vary depending on the nature of the defect and the product warranty policy.
5. General Terms
All returns, exchanges, and warranty claims are subject to final inspection and approval by our quality control team.
For international orders, customs fees or additional charges incurred during the return process are the buyer's responsibility.
6. Contact Information
If you have any inquiries about our warranty or return policies, please reach out to us:
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